Shipping Policy

Shipping & Delivery Policy

Arcvex Loom proudly ships to customers worldwide.

Order Processing

Orders are typically processed within 1-3 business days after payment confirmation.

During peak seasons, holidays, or promotional events, processing times may be slightly extended.

Estimated Delivery Times

United States:
7-12 Business Days

Canada:
7-15 Business Days

United Kingdom:
5-10 Business Days

Europe:
6-12 Business Days

Australia & New Zealand:
7-15 Business Days

Rest of World:
8-20 Business Days

Please note that delivery estimates are not guaranteed and may vary depending on local customs procedures and carrier conditions.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may require 1-3 business days to become active.

Shipping Costs

Shipping fees are calculated automatically at checkout based on destination and order value.

Free shipping promotions may be offered periodically and will be clearly displayed on the website.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in product prices or shipping fees.

Lost Packages

If your package appears lost or significantly delayed, please contact our support team.

We will work directly with the shipping carrier to investigate and resolve the issue.

Contact

Email:
service@newnovabridge.com

Company:
Nova Bridge International Limited

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